Houston's Host Data Center
Plan sites are hosted on industry leading Dell PowerEdge
™ servers in the Rackspace Tier 1 Data Center
which offers the highest level of security, 24/7 server monitoring,
uninterruptible power supply with on-site diesel generators
and multiple network carriers to ensure a zero downtime network.
Zero-Downtime Network
The Rackspace network has been engineered from the ground
up to accommodate the high-availability demands of our customers'
mission-critical Web applications. Our Cisco-powered, Zero-Downtime
Network™ has unique self-healing attributes that allow us
to deliver on our 100% infrastructure availability guarantee.
Rackspace doesn’t rely on any single connectivity provider.
Instead, we employ a multi-provider strategy. This offers
benefits over simply partnering with one network carrier.
Working with multiple network carriers creates natural redundancy
in our network architecture and ensures that packets can leave
our network from multiple points. Additionally, if one or
more providers experience congestion or downtime, traffic
can be rerouted through other network partners until the issue
is solved.
Beyond simply providing redundancy in case a particular provider
experiences downtime, our proprietary networking technology
allows our network operations team to actively probe the public
Internet for packet loss and latency and automatically reroutes
traffic around these areas. This ensures that traffic leaving
the Rackspace network is not bound for a part of the public
Internet that is heavily congested.
Guaranteed Packet Delivery
Our providers are paid to make sure that packets of information
are delivered quickly and efficiently to your end users. This
offers significant advantages over simply peering with the
major backbones. Peering agreements rarely include Service
Level Agreements (SLAs) so no one is accountable for lost
packets at congested exchange points. Because Rackspace has
SLAs with all of our network partners, we are able to guarantee
that all packets will leave our network at full speed.
Bandwidth Utilization
Rackspace substantial bandwidth capacity allows us to accommodate
even the largest spikes in traffic. To ensure rapid delivery
of content, we continuously add network connectivity and new
routes. Low bandwidth utilization allows for maximum uptime,
even if multiple transit partners experience simultaneous
outages.
Network Providers
Rackspace works closely with leading telecommunications providers
to build and maintain a world-class network.
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